Prevention better than cure – Obtaining customer satisfaction by preventing complaints!
The availability of a plethora of online shopping sites makes the average customer set very high standards for service. This being the case let us take a look at how we can prevent a mishap from occurring. What upsets a customer? 1. Sub standard customer support If a customer is not treated well by the […]
5 Key Performance Indicators that You will find on Your Online Retail Website
To succeed in the online retail business, it is important to understand that things that seem tiny on the face value may have massive repercussions. In fact, it is the tiny things that end up becoming the most relatable to us as consumers, but we rarely recognize the enormity that they encompass. Did you know […]
How Refining the Search Option on Your Website can Help You Drive Sales
As a representative of a generation that grew up on Google, it is obvious to see that the basis of what we as consumers know as internet today is ‘search’. The search engine has become ubiquitous in our lives not only in the ways in which we interact with the internet, but also as how […]
An Online Seller’s Guide to Drop Shipping
In the age of online retail, there seems to be a need to readdress the question – what does it mean to be a good seller. Is it about having a product in stock? Or providing excellent customer service? Or selling the most number of products? There is a common anecdote that describes a good […]
5 Tips to Promote Your Online Store via Email
It is hard to believe that email was once envisioned as a mere replacement for the practice of writing and sending actual mail, because it has so drastically affected our very manner of communication with each other. Email has become so ubiquitous and essential in the online world that according to this report by Radicatti […]
Kickstart an online shopping spree with these key influences
With the number of online retailers mounting, and choices galore available to shoppers, it is vital to identify causes that prompt a customer to shop. Online sellers have to keenly observe the factors that aid a customer’s buying decision and use the knowledge to pump up their sale volume. Likewise, sellers need to identify the […]
Mobile apps a huge factor in boosting ecommerce sales and revenue
That mobile is an important factor in the success of online commerce is known even to novice sellers. Especially in India, mobile commerce or m-commerce is significant, owing to the fact that mobiles and smartphones are more widespread than bank accounts or computers. In such a climate, it is essential that online sellers ensure that […]
Using Multi-item Orders to Pick up the Sales Slack
As you have already noticed, the peak season has come and gone, how do you plan on making it through the slack period? Have you given it a thought? Is your online retail business capable of staying afloat through this time? A business person plans on boosting sales. This can be done by increasing the […]
