“Browntape.com” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
“Browntape.com” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from Jan 2019.
What we collect
We may collect the following information:
- Contact information including email address.
- A password to protect your account.
- Information such as website preferences.
- Detailed information from “eCommerce Marketplaces” regarding your orders.
- Inventory Information updated by you on our website.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may view/use/export the information to improve our products and services.
- We may view/use/export the information to provide support for our products and services.
- We may periodically send information regarding the website to the email address you provided. We will not send information regarding third party promotions.
- We may view/use/export the information to customise the website according to your interests.
- We may view/use/export the information received from “eCommerce Marketplaces” for statistical trending, though any such use will be kept strictly anonymous. Additionally, we may view/use/export such information to provide support for and to improve our products and services.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to protect and secure the personal information (including sensitive personal information) we collect. Our security procedures mean that we may request proof of identity before we disclose personal information to you.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software (which appears as https in your browser window), which encrypts information you input in addition to maintaining security of your information.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer. Click here for more information on how to sign off.
Our security measures comply with the Data Protection & Acceptable usage policies of the third party entities (such as Marketplaces) which are also a source of information.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you disable cookies we will not be able to allow access to the website as the login procedure utilises cookies.
Links to other sites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please send an email requesting this information to help[at]browntape.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Wherever applicable, any personally identifiable information within your and your customer’s data is handled in line with Data Protection & Acceptable Usage policies of the third party entities (such as Marketplaces). This may mean that you may not be able to access personally sensitive information about the customers after a 30 day period from Browntape that is acquired via third parties. You may still be able to access that information from the respective third party that was the original source of information to Browntape.