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What are the Fulfillment Models on Paytm?
Fulfillment centres
Paytm Courier Partner Enabled (LMD)
Self Ship (Non-LMD)
In this model, the sellers send the stock to a Fulfillment centre (FC) & order processing is carried out by an FC partner. The FC is responsible for receiving the orders, packing and shipping the products to the customer.
Pros:
No order processing delays – Fulfillment centres have the ability to process orders & dispatch products within a few hours. Thus, the seller is not penalized for delays.
Reduced product returns – The orders are checked thoroughly before sending out for deliveries. The probability of dispatching incorrectly sized products reduces.
Improved customer experience – Quicker deliveries enhance customer satisfaction thereby increasing seller ratings & establishing trust with the consumers.
This model is for Paytm Courier Partner Enabled sellers, also known as Last Mile Delivery (LMD) sellers. The customer places an order, the seller packs the product, and requests pickup. The product deliveries are completed by Paytm Mall courier partners.
Pros:
Easy Tracking of deliveries
Higher coverage of pin codes
In the Self Ship model, the sellers are responsible for performing logistics-related operations and do not use Paytm Mall Logistics Services. Such sellers are known as Self Ship sellers or Non Last Mile Delivery (Non-LMD) sellers.
Pros:
The seller gets to decide the pin codes he wants to serve.
The choice of means of delivery depends on the seller. This way, the seller can save on costs.
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