The e-commerce landscape has witnessed unprecedented growth over the past decade. This rapid expansion, fueled by technological advancements and changing consumer preferences, has presented both opportunities and challenges for online retailers. With consumers spending an average of 54 seconds on a webpage, it can be challenging for online brands and retailers to retain shoppers’ attention throughout the customer journey. One of the primary challenges is managing the vast and ever-growing inventory efficiently to meet consumer expectations for quick, accurate, and relevant search results.
To address these challenges, businesses are increasingly turning to AI and automation. These technologies have become pivotal solutions for scaling e-commerce operations, especially in the realm of product tagging. Powered by artificial intelligence, the technology accurately and efficiently tags thousands of SKUs. Serving as the backbone of on-site search and filters, automatic product tagging can help to surface highly relevant products at the exact moment the shoppers search for them.
This blog offers comprehensive insights into automatic product tagging, covering everything from its challenges and benefits to the implementation process.
Transforming e-commerce with AI: Enhancing search, boosting sales effortlessly
Imagine that a shopper discovers your brand through a positive online review. They learn that you sell durable, stylish footwear and offer free shipping, which prompts them to visit your website. Upon locating the search button, they enter “metallic purple leather mules,” but find no matching products and go through page after page of irrelevant results.
According to Harris Poll research, three out of four consumers will abandon the shopping process after a disappointing search, resulting in lost revenue. About 48% will turn to competitors to find their desired items and 85% see a brand differently after an unsuccessful search. This is where Automated product tagging helps in retaining customers and increasing sales. An AI-based automated product tagging system has the power to make many e-commerce processes easier.
As the name implies, automated product tagging is a technology that classifies and organizes items to help manage inventory and enables shoppers to easily find products they’re interested in. It cuts the time it takes to tag catalogs significantly and enhances the reliability of both descriptions and search engine performance of websites.
Unlocking e-commerce success: AI’s role in efficient product tagging
Artificial intelligence and machine learning are revolutionizing the way businesses handle product tagging. By leveraging advanced algorithms, these technologies can analyze vast amounts of data with speed and accuracy far beyond human capabilities. The primary advantage of automation in product tagging is the significant reduction in manual intervention. AI-driven systems can process thousands of products in a fraction of the time it would take a human team, ensuring tags are applied uniformly across the entire catalog. This accelerates the tagging process and frees up human resources to focus on more strategic tasks.
In 2021, 74.3% of U.S. consumers made an online purchase, and this figure is expected to increase to 80.4% in 2025. With more shoppers preferring online shopping over other channels, it’s become crucial to deliver seamless and memorable shopping journeys and meet customer needs. Automated product tagging is among the solutions eCommerce brands can use to stand above the competition. By integrating AI and automation into product tagging, businesses can overcome the limitations of manual processes, ensuring their product catalogs are always up-to-date, accurately tagged, and ready to meet the demands of today’s discerning online shoppers.
AI and automation technologies have transformed the product tagging process, offering numerous benefits over traditional manual methods:
Enhance Customer Experience with Automated Product Tagging
Browntape, known for its innovative e-commerce solutions, offers a robust platform to integrate AI and automation into the product tagging process. Here are the steps on how to get started:
Browntape’s AI-Powered Tagging Unleashes Efficiency and Growth
To survive and thrive in a highly competitive digital landscape, businesses must foster a friction-free purchase process and understand consumer intent. At the end of the day, accurate product tags impact smart merchandising, internal and external search results, navigation, recommendation carousels, and inventory management.
Browntape Ecommerce OMS is a full featured multichannel OMS system for brands that want to integrate their product catalog with ecommerce platforms and marketplaces.
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