Browntape Customer Support Just Got Better!
In our endeavor to improve customer service; we have now introduced a ticket-based helpdesk. Hereon, we request Browntapers to raise issues via the below system to ensure speedy & systematic resolution.
Method 1: Raise Ticket from Browntape Panel
Simply click on the green colour help icon inside your app.browntape.com panel and submit your ticket.
Method 2: Send us an Email
Send an email to firstname.lastname@example.org with details of your issues. A ticket would be raised and you will receive a confirmation of the same.
Method 3: Use Freshdesk
Check Your Ticket Status
For all the steps above; there is one way to check the status of your ticket. Simply visit https://browntape.
We look forward to your co-operation in using the above system to get your issues resolved in the best possible manner.