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In our endeavor to improve customer service; we have now introduced a ticket-based helpdesk. Hereon, we request Browntapers to raise issues via the below system to ensure speedy & systematic resolution.
Simply click on the green colour help icon inside your app.browntape.com panel and submit your ticket.
Send an email to help@browntape.com with details of your issues. A ticket would be raised and you will receive a confirmation of the same.
Visit https://browntape.freshdesk.
For all the steps above; there is one way to check the status of your ticket. Simply visit https://browntape.
We look forward to your co-operation in using the above system to get your issues resolved in the best possible manner.
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