For quite a while online retail focused on the sale of electronics due to rising demand. Lately, focus has shifted to fashion and soon online food and groceries are expected to take centre stage in online retail. Pretty much everything sells on the internet and today online grocery is gaining momentum in this industry. In […]
About Rebecca Menezes
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Rebecca Menezes has contributed 158 entries to our website, so far.
In our cross-border ecommerce guide, Indian Online Seller (IOS) informed you of the different requirements to sell internationally. Many of the online sellers we spoke with informed us that it is certainly easy to register on global marketplaces. But when asked about the difficulties faced whilst selling abroad, we were informed that shipping was a […]
The selling process does not end once an order is placed. After an order is made online your are still in the process of selling. This is because when a product is ordered there are chances of them being returned. The average rate of product returns on online marketplaces can range from 5-35%. To bring […]
Apart from the convenience online shopping brings, consumers also visit online retail channels to see the latest trends in fashion, technology and other purchasable items. It’s like a magazine catalogue appear that at will, plus it saves time and allows easy comparisons. Online shoppers want to know what’s new, so how do you tap this […]
Running low on inventory can cost money. You may lose out on customers ready to buy your product. Or, in case your inventory doesn’t show as out of stock in time, you may need to pay a fine to cancel orders for products you don’t have. So, will doubling up your inventory help? Strangely, no, […]
Shipping and transporting products is the main part of an online business. If you want smooth functioning of your business and a bunch of happy customers, then you must have an effective shipping plan. Your logistics partner must be reliable and responsible when it comes to consignment handling and delivery. A strong shipping policy can […]
Our minds are conditioned to pay more attention to deals that offer us something free. That’s why free shipping makes such an impact on sales numbers. Goods which come with free shipping are most attractive to online shoppers. In fact, before placing any order a customer will compare shipping charges and the seller shipping for […]
As an online seller, you have seen the circle of life – you woo the customer, they order your product, you ship it off and there it ends. The cycle starts all over again and repeats itself. However, is that all there is to a transaction? No, there is a great deal more for you […]
Every year, new trends come into play. These signify what the market is focusing on and what customers yearn for. In online retail trends are initiated by a number of factors like customer demand, competition, profit or sales targets and even the government. This year too we noticed new trends are evolving on the ecommerce […]
As an online seller, you would have dealt with several online shoppers. Some are a joy to work with and some are cranky. You cannot handle everyone in the same manner. At the same time, you cannot take anyone for granted. If you can understand your customer and their issues, it makes things easier for […]
Gratitude is an underrated virtue. People hardly have the time or inclination to thank each other. Which is why as an online seller, this should be at the top of your list. Thank your customers for shopping with you. It will earn you brownie points and repeat sales. Why say ‘thank you’ to ecommerce customers? […]
The consensus among online sellers is that Amazon is a good place to sell. The company’s policies and payment have impressed a lot of sellers. Things appear to be transparent for most part. However, those sellers who use the company’s Fulfilment By Amazon (FBA) service might have noticed an extra charge on some of their […]